ROOM DIVISION TRAINER

Role: Room Division Trainer

Department: Room Division

Industry Type: Education / Training

Functional Area: Teaching & Training

Employment Type: Full Time, Permanent

Salary: ?20,000 - ?25,000, with assured growth

No. of Vacancy: 1

Location: Siliguri

Requirements: Urgent

Minimum Experience:

3-5 years of experience in the hospitality industry, specifically in room division operations (front office, housekeeping, reservations).

Educational Qualification:

Degree in Hotel Management from a reputed institute, with a focus on room division management.

• In-depth understanding of front office operations, housekeeping, and guest services.
• Strong understanding of pedagogical methods and training techniques specific to room division.

Teaching and Learning Support

Instruction:

• Teach students both theoretical and practical aspects of room division, focusing on front office, housekeeping, and guest management.
• Provide problem-solving guidance related to course content and room division operations.
• Develop and deliver course curriculum, including lectures, handouts, practical demonstrations, and case studies.
• Prepare notes, assignments, and question papers related to room division subjects.

Assessment:

• Supervise student projects, practical exams, and internships in the room division field.
• Set, mark, and assess student work and examinations, providing feedback for improvement.
• Participate in learning assessments at the program level to evaluate student performance.

Curriculum Development:

• Collaborate with faculty to review and update the room division program curriculum.
• Design and plan training programs and instructional material for room division courses.
• Identify knowledge gaps in front office and housekeeping operations and address them through targeted teaching.

Student Development:

• Conduct training on guest services, housekeeping management, front office operations, and industry-specific skills.
• Organize and lead practical training activities both on-campus and off-campus.
• Conduct orientation sessions and consistently focus on the professional development of students.

• Assist in recruiting suitable candidates for specific room division roles.
• Manage room division-related events and activities organized by the institution.
• Utilize appropriate teaching, learning support, and assessment methods.
• Develop online courses in room division management and utilize technical tools for virtual teaching and evaluation.

Room Division Knowledge:

• Hands-on experience in room division operations, including front office, housekeeping, and guest relations.
• Knowledge of instructional methodologies and student assessment techniques.
• Ability to deliver high-quality room division training.

Communication:

• Strong written, verbal, and presentation skills.
• Excellent communication and interpersonal abilities.

Technical Proficiency:

• Proficiency in hotel management software, spreadsheets, databases, video conferencing tools, and other digital teaching resources.

Other Skills:

• Time management and organizational skills.
• Ability to work collaboratively with diverse teams and adapt to various leadership styles.
• Flexibility to work non-conventional hours, including weekends and holidays.
• Demonstrated ability to mentor and guide students in room division operations.

Personal Expertise:

• Commitment to continuous learning and staying updated on industry trends and new techniques in room division operations.
• Experience organizing knowledge-sharing sessions and workshops on room division management.
• Experience in supervising, guiding, supporting, and mentoring others in the room division field.